Mestic Coolbox Power Pack
Free returns on all eligible orders
You have 60 days to request a return* All sale items are final sale.
Shipping information
We aim to dispatch all orders placed before 1 PM on the same working day.
Standard delivery is 1–2 working days to most UK mainland addresses.
- Free Mainland UK delivery on orders over £40
- Tracked shipping via our trusted courier partners
- You’ll receive an email with tracking details once your order has been dispatched
Please note: larger items such as air conditioners may require an additional handling day during peak periods. And locations outside of mainland UK will incur shipping fees
Returns & warranty & contacting us
We want you to be completely satisfied with your Mestic purchase.
If your item arrives damaged or you change your mind, you can return it within 60 days of delivery in its original packaging for a refund or exchange.
All Mestic products come with a manufacturer’s warranty (typically 2 years) covering defects in materials and workmanship.
For return requests or warranty support, please contact our customer care team at onlinesales@mymestic.co.uk with your order number and a brief description of the issue.
